Thank you for choosing CROSE Fabrics. Every order is handled with care from checkout through delivery.
All orders are shipped from Shenzhen or Hong Kong, China.
Order Processing
Please allow 3–5 business days for order processing. Once your order has been dispatched, you will receive a shipping confirmation email containing your tracking information.
Please ensure that your shipping address and telephone number are complete and accurate at checkout. Orders can only be shipped to the address provided in the order confirmation.
Fast & Reliable Express Shipping
Express shipping is our standard delivery method.
Estimated Delivery Times
United States: 7–14 business days
United Kingdom: 3–7 business days
Canada: 7–14 business days
Australia: 7–14 business days
European Union: 7–14 business days
Asia: 7–14 business days
Other destinations: Delivery times vary by location
Delivery times are estimates and may be affected by customs clearance, local courier operations, public holidays, weather, or circumstances beyond our control.
Shipping Protection
Every shipment includes tracking.
If a package is officially confirmed as lost in transit, we will offer either a replacement shipment at no additional cost or a full refund for the lost order.
Customs Duties & Import Taxes
International shipments may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country or region. These charges, when applicable, are the responsibility of the customer.
Incorrect or Incomplete Shipping Information
If an order is returned because the shipping address, telephone number, or other delivery information provided at checkout was incorrect or incomplete, additional shipping charges may apply before the order can be sent again.
Contact Us
If you have any questions about your shipment, please contact us at order@crosefabrics.com.